Business

BrandPost: How to Measure Productivity: 3 Essential Productivity Metrics

Learn how productiveness insights can drive significant discussions and actions together with your groups.




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ActivTrak

By: Gabriela Mauch

I lately participated in an interview collection wherein I outlined my admiration for an in depth mentor and former supervisor who I labored with over a decade in the past. In it, I referenced Amy’s capacity to set the course for the workforce, take away limitations, and care about every particular person. I started to marvel if, ten years later, I used to be doing those self same issues myself and if I used to be, was there a possibility to do them ever higher. In my reflection, I started to think about the way to measure productiveness with a purpose to higher perceive the place and when my workforce wanted important help.

In mild of those modifications, I took stock of my present efforts—weekly 1x1s, workforce syncs, standing updates (conferences and varieties), and naturally, the check-ins in the beginning of every assembly. While I had quite a few mechanisms and approaches to asking people how they had been doing on key priorities, I needed to be trustworthy with myself. The solutions had been starting to really feel as robotic because the questions and I struggled to get the perception I actually wanted to offer the kind of help I knew was vital.

This isn’t to counsel a superficial or poor rapport with my workforce. Instead, it highlights what occurs all too usually—at work, on the dinner desk, or amongst pals. The routine “how are you’s” are liable to shedding their which means amidst racing minds, full workloads, and tight timelines.

For this purpose, I depend on 3 important productiveness metrics to information me within the significant, deliberate, and well timed discussions I must have with my workforce and direct studies. With the instruments and understanding of the way to measure productiveness, I’ve disbursed with the predictably robotic, and as an alternative depend on these metrics as a basis for highly effective, impactful discussions. Here they’re:

1.   Average Daily Productivity:

Average Daily Productivity has grow to be a necessary touchdown metric for me. In viewing this metric each day, I ask myself: On common, what number of hours a day is my workforce in a position to carry out productive work? Are there giant productiveness discrepancies throughout my workforce? Now this productiveness metric turns into much more highly effective after I put it within the context of my workforce’s weekly habits. In viewing their Average Daily Productivity, I evaluate it to the weeks previous to additional perceive whether or not they’re above or beneath what’s typical. Deviations from the norm can point out:

  • Forthcoming deadlines resulting in a surge in hours
  • The next degree of engagement because of technique alignment efforts
  • Confusion resulting in extra time spent on sure actions
  • Disengagement because of position alignment issues

As evident within the record above, the variation in Average Daily Productivity generally is a results of both constructive or damaging circumstances for the workforce. This is exactly why these numbers grow to be important indicators, in order that I can have a dialog on what could also be resulting in the change in habits. With knowledge, I’m able to begin the dialogue from a data-driven basis from which we are able to downside remedy.

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Figure 1: Average Productive Time & 12 Week Trend

2. Past 30 Days: Utilization Level

Burnout has deservedly earned its place on the forefront of our minds. It is usually elusive, pervasive, and contagious. It wreaks havoc on our enterprise efficiency, engagement ranges, retention efforts, and above all, workers’ wellness. Despite our consciousness of it, it stays a tremendously difficult matter for teams and people to debate and because of this, we regularly don’t acknowledge it till after our enterprise suffers, workers exit, or tradition takes a damaging flip.

I depend on workers’ utilization ranges as a necessary productiveness metric to match working hours to a wholesome vary to maintain an eye fixed out for workforce members working extreme hours. While burnout outcomes from quite a few variables (contributing to its excessive complexity), fast perception into worker fatigue and pressure permits me to have conversations earlier than a person reaches dangerous ranges of disengagement. I goal to maintain my workforce on the 75% degree, realizing that there’s variation over the course of the month wherein deadlines could demand longer hours (excessive degree) and wellness days would require fewer hours (low degree). 

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Figure 2: Red, Green, Yellow Utilization Zones set to 30 days

Further perception into break habits (frequency and period) can assist information my discussions with these on my workforce about adopting more healthy habits to keep away from extremely intense days (even when inside regular ranges of whole working hours) from taking a toll.

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Figure 3: Break Frequency & Duration

3. Productive Time Composition: Focus, Collaboration, Multitasking

Distractions and disruptions are ample in at this time’s enterprise atmosphere. With the fast shift to hybrid and distant work environments, our capacity to focus, collaborate, and handle others has grown more and more more difficult. This is why I worth understanding the composition of Productive Time throughout the people on my workforce.

For sure roles centered round engineering, innovation, and particular person work, I anticipate seeing a excessive proportion of their time within the focus class. Whereas, for gross sales professionals, I count on to see a better focus of time spent in collaboration instruments as they work together with potential clients and naturally, each other, sharing concepts and supplies to additional their work.

Time Composition permits me to match new workers to tenured ones in related roles in order that I can higher perceive what extra coaching and growth new workers could must work extra effectively. I may nudge people to regulate their habits to seek out extra focus time. In my discussions, I could uncover that the challenges of dedicating focus time are a operate of a person’s present work atmosphere and collectively, we are able to brainstorm what extra help could also be required.

This metric turns into more and more extra highly effective when paired with others (e.g., context-switching sources, frequency of context switching, focus session common time).

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Figure 4: Time Composition & Apps contributing to context switching

Productivity is at its greatest when it’s coupled with a wholesome tradition, engaged workers, and sustainable wellness ranges. Here at ActivTrak, we emphasize these three productiveness metrics as a result of they supply perception into productiveness, in addition to different useful traits that contribute to a profitable enterprise atmosphere. Metrics convey to mild these issues we can’t see and that our routine conversations usually fail to uncover.

I encourage you to discover the way to measure productiveness to your personal workforce, and the way you should use that knowledge to assist everybody make one of the best use of their most beneficial useful resource: time. With this knowledge, you’ll deepen your workforce conversations, enhance the worth of your 1x1s, and maybe most significantly, really feel higher concerning the obstacles, each skilled and private, you’re in a position to clear to your workforce in order that they’ll thrive.

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Other useful sources:

  • Start a free account of ActivTrak at this time to assist your hybrid groups work wiser!
  • Get in control on what productiveness means in at this time’s fashionable office – From Data to Decisions: Workplace Productivity 101.

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About ActivTrak and The Productivity Lab

ActivTrak helps firms unlock productiveness potential. Our award-winning workforce productiveness and analytics software program gives professional insights that empower individuals, optimize processes, and maximize expertise. With knowledge sourced from greater than 9,000 clients and 250,000 customers, ActivTrak’s Productivity Lab is a world middle for ground-breaking workforce productiveness analysis and experience that helps firms embrace and embody the way forward for work.

Copyright © 2021 IDG Communications, Inc.

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